Total service and efficiency are only two of the reasons to choose GENOMA as a partnerLOGISTICAL SUPPORT
Our management and collection of samples follows the needs of our clients
- Free pick-up of biological samples carried out daily by our trusted employees
- Free transport of biological samples by means of a trusted express courier for clients outside Rome
- Free supply of kit for sending samples
Our IT system is innovative and continually being updated, and it is subject to centralised quality controls.
- Online reporting: 24-hour access to track the progress of examinations
- Free service which permits access to the centre’s internet site to check on the progress of examinations and get reports online.
- Linking of analytical instruments to our central system to speed up and constantly monitor the different phases of work.
- Specialised assistance from qualified personnel. Molecular biologists and geneticists are always available to assist clients in interpreting results and to understand the methods used in analysis.
- Free direct dedicated phone line to genetic services
- Information brochures for doctors and patients
- Onsite scientific updates
- The development of specific diagnostic tests on request
FAST PROCESSING PROCEDURES
- Our Fast Processing service allows results to be available within 48 hours
- Personalised, according to the needs of our clients
- Technical and organisation consultancy
- National and international collaboration
- Know-how transfer